Providing counseling services since 2002

PROUDLY CELEBRATING 15 YEARS OF SERVICE

Phone

314-374-1620

Frequently Asked Questions

We understand that many of our clients have questions about the counseling process and payment policies.  Here are several common questions that clients and their families may have.

 

  • No.  The Right Solution has a professional working relationship with many local Pediatricians and Primary Care Physicians and we welcome referrals from these health care providers, but you DO NOT need a referral to schedule an appointment. You may simply call our office to schedule an appointment with any of our therapists.

  • All new clients should plan on arriving about 10-15 minutes prior to their first scheduled session in order to complete initial paperwork.

    Please bring your current insurance card to your first session so our Office Manager can copy it for billing purposes. Also, please bring appropriate payment, whether you are a Self-Pay client or have a Co-Pay or Deductible.

    During the initial appointment, the therapist will meet with the client and/or family to gather background information and discuss treatment needs. For children and teens, parents/guardians should plan to participate in the first session and any following sessions that the therapist deems necessary.

  • Yes. We do accept Medicaid (MO HealthNet).

  • Yes.  All our therapists offer Self-Pay options to clients without Private Insurance or Missouri Medicaid (MO HealthNet).  Our Office Manager will be happy to discuss Self-Pay options when you call to schedule an appointment.

    In addition, we have an affordable sliding fee scale for Self-Pay clients.

  • We currently accept cash, check, VISA and MasterCard as forms of payment.

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